Designing Narratives, Shaping Experiences
I was on the crisis communications team at City National Bank when Covid-19 was a foreign term and news was moving at breakneck speed. I’ve worked on an Oscars website — different stakes, different audience — but the job was the same: tell a memorable story. My current role highlights American accomplishments in the Public Diplomacy space. Once again, sharing success stories with a different audience.
Migrated a decade-old, HTML-only intranet — fragmented across departments with no CMS — into a unified system spanning 40+ department sites.
Built publishing standards and templates, trained department contacts directly (building for some, training others to self-serve), and drove the multi-year rollout without executive mandate, relying on relationship-building and demonstrated value instead.
Led 508 compliance across PASC — training teams on web, video/photography, design, and social media on what accessibility means in their discipline.
Formalized a division of responsibility (creators handle first-pass compliance, my team catches gaps) and used that model to launch eca.state.gov fully 508-compliant, on time, under a bureau-wide clearance process.
Authored UX content across formats — onboarding flows, in-product instructions, project briefs — partnering directly with designers and developers so copy, IA, and visual design function as one system rather than separate handoffs.
Thoughts on communications, strategy, and occasionally nostalgic-pop-culture
My core beliefs are: content is king, curiosity trumps judgment (to paraphrase Ted Lasso), and it’s important to remember that “not all who wander are lost.” Cheers!
© 2026 Vijaya Prasad Portfolio. All rights reserved.
Content Strategy • Web Production• Development
Welcome to my portfolio. I am Vijaya Prasad, crafting digital narratives through content strategy and design.